Frequently Asked Questions
Everything you need to know about your Pique experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that final sale items are not eligible for return or exchange.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the product description for specific fit notes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Are Pique garments ethically made?
Yes, we partner exclusively with certified factories that ensure fair wages, safe working conditions, and sustainable manufacturing processes. Quality and transparency are at the heart of our brand.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.